Privacy Policy

The controller of personal data is the company/trader who determines the purpose and means of processing personal data: Ing. Juraj Kuba - BK Process s.r.o.

For marketing purposes, we process the following categories of personal data to help us identify product and service offerings that may appeal to you and address your needs.

Basic identification data - first and last name, permanent and temporary address.

Contact details - telephone number, email address.

Information from records of phone calls or other interactions with you, such as email, chat, text messages.

Geolocation data - geolocation data from your web browser. This data can usually be used to recommend a contact to the nearest broker or branch.

We obtain the personal data referred to in the preceding paragraph directly from you. You provide this personal data in the client contract or have provided it in other documents.

Personal data may also come from publicly available sources, registers and records, such as the commercial register. Your personal data may also come from third parties who are authorised to handle it.

You have provided your consent for marketing purposes, which include the following activities:

1. Offering products and services. We may provide you with offers based on your consent in electronic form, in particular by email messages or messages sent to mobile devices via a telephone number, via a web-based client area, in writing or by telephone call.

2. Automated processing of personal data in order to tailor the business offer to your individual needs.

3. Market research and customer satisfaction surveys on the products and services used. Consent provided for marketing purposes is voluntary. However, it is necessary in order to send you individual offers of our products and services. We cannot provide you with individual product and service offers without such consent.

We strive to provide you with individually tailored product and service offers. For this reason, we profile your personal data based on your consent. We use automated information systems, web applications or calculators for this purpose. Accordingly, we send you personalised messages and offers of products and services from our brand and our business partners.

The automatic evaluation (profiling) of personal data helps us to get to know you and your needs better, to estimate future actions and to tailor our products and services accordingly.

You have given your consent for the duration of the contractual relationship for the next 5 years or until you withdraw your consent.

If you are not, or do not become, a client of the company, your consent will be valid for 5 years from the date you give it or until you withdraw it.

After the relevant time has elapsed, your personal data will be deleted, but only to the extent and for the purposes for which consent is not required by law.

For the processing of data for marketing purposes, your data may also be accessed by other entities that process personal data as so-called intermediaries whose role is to provide services to the company. For example, these may be external companies that manage our systems or other services that ensure the proper operation of the company and the processing of personal data for marketing purposes. I have entered into a contract with these processors for the processing of personal data, which also obliges them to comply with strict data protection rules. A list of these external partners can be found in section 10.

The proper processing of your personal data is important to companies in the Slovak Republic and its protection is a matter of course. You can exercise the following rights when processing your personal data:

Information about the processing of your personal data

The information mainly includes: identification and contact details of the controller, its representative and, where applicable, the person responsible, the purposes of the processing, the categories of personal data concerned, the recipient or categories of recipients of the personal data, information on the transfer of personal data to third countries, the retention period of the personal data, the authorised data controllers, a list of your rights, the possibility of contacting the Office for Personal Data Protection, the source of the personal data processed, information on whether and how automated decision-making and profiling takes place.

Right to restriction of processing

If you wish your personal data to be processed only for the strictly necessary lawful purposes or if you wish your personal data to be blocked.

Right to data portability

If you wish us to provide your personal data to another company, we will transfer your personal data in the appropriate format to the entity you designate, unless we are prevented from doing so by any legal or other significant impediments.

Right to object and automated individual decision-making

If you become aware or believe that we are processing personal data in breach of the protection of your private and personal life or in contravention of the law, please contact us and ask us to explain or rectify the inappropriate situation. You can also object directly to automated decision-making and profiling.

Right to lodge a complaint with the Data Protection Authority

You may at any time contact the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, located at Hraničná 4826/12, 820 07 Bratislava - Ružinov, Slovak Republic, with your complaint regarding the processing of personal data.

Where can you exercise your rights and are these rights subject to a fee?

Individual rights can be exercised at. Juraj Kuba - BK Process s.r.o., by phone at +421 902 507 908, by sending an e-mail to: info@bkprocess.sk or by sending a written request to the registered office.

We provide all information and statements on the rights you exercise free of charge.

How soon can you expect a reply?

We will provide you with a statement and any information on the measures taken as soon as possible, but at the latest within one month. If necessary, and taking into account the complexity and number of requests, we may extend this period to two months. We will inform you of the extension, including the reasons for it.

Consent to the processing of personal data is based on the principle of voluntariness. This means that you can withdraw it at any time. Do you no longer wish to receive offers of products and services from us and our business partners? We are sorry, but we fully respect your decision.

What should withdrawing consent include?

Who is making the revocation. Please include your first and last name, residential address and email address so that we can identify you.

Who you are appealing to. You may address your appeal to all Affiliates or, if you wish to keep sending offers to selected Affiliates, please list only those Affiliates that you do or do not wish to allow to contact you further.

Indicate that you do not want us to process your personal data. If you would like to receive only selected offers, please indicate what these offers are so that we can accommodate you.

Your handwritten signature.

How can I send my revocation?

To withdraw your consent to the processing of your personal data for marketing purposes, you must send your withdrawal in writing or by email so that we have a proper record of your withdrawal. Do not forget to sign the withdrawal.

By written statement sent to the registered office or correspondence address of the controller.

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